Legal
Terms of Service
Template — replace with counsel-approved copy before launch.
Last updated: [date]
1. Scope of these terms
These terms govern your use of the Veno Sports website, mobile apps and venue tools, whether you use them as a fan, a venue owner or venue staff. By creating an account or using the service you accept these terms. [Placeholder — define the contracting entity, governing law and jurisdiction here.]
2. Accounts
You must provide accurate information when creating an account and keep your credentials secure. Fan accounts and venue-owner accounts have different capabilities; venue accounts may require verification before listings go live. We may suspend accounts that breach these terms. [Placeholder — add age requirements and account termination detail.]
3. Bookings & deposits
Table bookings are agreements between you and the venue. Where a venue requires a deposit, the amount and conditions are shown before you pay. Veno Sports facilitates the booking and payment but the venue is responsible for honouring it. [Placeholder — add payment-processor terms and dispute process.]
4. Refunds via venue policy
Deposit refunds and cancellations are governed by the individual venue's policy displayed at booking time. Veno Sports does not set venue refund policies. If a venue fails to honour a confirmed booking, contact support and we will assist in resolving it. [Placeholder — add statutory rights note and refund timelines.]
5. Content & reviews
Reviews and check-ins must reflect genuine experiences. You may not post unlawful, defamatory or misleading content. By posting, you grant us a licence to display your content on the platform. We may remove content that violates these rules. [Placeholder — add full content licence and moderation policy.]
6. Venue listings
Venues are responsible for the accuracy of their listings, including fixtures shown, opening hours and facilities. Listing fixtures does not imply broadcast rights advice; venues must hold appropriate licences to screen content. [Placeholder — add plan billing, renewal and cancellation terms.]
7. Contact
Questions about these terms: support@venosports.com. [Placeholder — add registered company address.]