Legal
Privacy Policy
Template — replace with counsel-approved copy before launch.
Last updated: [date]
1. Scope
This policy covers personal data processed when you use the Veno Sports website, mobile apps and venue tools — as a fan, a venue owner or venue staff. [Placeholder — name the data controller and applicable data-protection law (e.g. DPDP Act / GDPR).]
2. Data we collect
Account data (name, email, optional mobile), booking and payment metadata (we do not store full card details — payments are handled by our payment processor), location when you search 'near me' (with your permission), check-ins, favourites, reviews and device/usage analytics. Venue accounts additionally provide business details. [Placeholder — complete the full data inventory.]
3. How we use your data
To show relevant fixtures and venues near you, process bookings and deposits, send kickoff and booking notifications you opt into, prevent fraud and improve the product. We do not sell personal data. [Placeholder — list lawful bases and marketing-consent detail.]
4. Bookings & payments
When you book a table, the venue receives the details needed to honour the booking (name, party size, fixture, contact). Deposit payments are processed by a third-party payment provider under their own terms. [Placeholder — name the processor and link their policy.]
5. Content & reviews
Reviews and check-ins you post are public alongside your display name. You can edit or delete your reviews from your account. [Placeholder — add retention rules for removed content.]
6. Retention & your rights
We keep data only as long as needed for the purposes above or as law requires. You can access, correct or delete your data, and export it, by contacting us. [Placeholder — add retention schedule, rights process and complaint route.]
7. Contact
Privacy questions and data requests: support@venosports.com. [Placeholder — add data-protection officer / grievance officer contact and postal address.]